Again go to your sync preferences enter your username/password and setup automatic sync settings.Close all libraries then open the library which you'd like to sync with EndNote online. Please re-enter your E-Mail Address, restart EndNote, and sync again.” Click Ok.

EndNote will then display the message, “Your local sync state has been reset.Do not proceed unless you intend to break the link to the original account.” This happens because EndNote is checking authentication. Click OK, and EndNote will purge any knowledge of a previous sync. EndNote will then appear to authenticate and return the prompt: “A Sync library can be linked to only one account.Click OK to close the preferences, and then click the Sync button.Note! This is Case Sensitive - resetLocalSync not “resetlocalsync'. Add this to the end of your E-Mail Address in the sync preferences: In EndNote desktop, open the correct copy (backup copy) of the library.To delete the groups, go to the organise tab and click on Manage My Groups. You will need to delete the groups as well, because when they sync with EndNote desktop, the groups will sync with the desktop. To do so, login to EndNote online and check the reference under All References group and click on Delete. Delete all references and all groups from EndNote online, with the exception of any Shared Groups or ResearcherID Groups that they may have. For EndNote online, Log into your EndNote online account. Make sure the Trash is empty both in EndNote online as well as in EndNote X8 desktop.Disable all automatic syncing and then restart EndNote. Open EndNote >click on Edit>Preferences>Sync.Occasionally EndNote Desktop and EndNote Online will not Sync correctly or, you may wish to Sync a different library from the one you are currently Syncing.īefore attempting the procedure below ensure that your EndNote Desktop library is backed up in a Compressed Library.

My endnote library dissappeared